Privacy Policy

How we collect, use, and protect your personal information.

Last updated: January 2024

Introduction

Griffalo Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you contact us or use our services, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Company or organisation name
  • Any other information you choose to provide

Automatically Collected Data

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website address

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Respond to your enquiries and provide customer service
  • Send you information about our services that may interest you
  • Improve our website and services
  • Process transactions and send related information
  • Comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations:

  • Service Providers: We may share your information with third parties that perform services for us, such as email delivery, hosting services, and analytics.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect, and no method of data transmission can be guaranteed against interception or misuse.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have certain rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request correction of any information you believe is inaccurate.
  • Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: